Privacy Policy

Last updated: September 15, 2026

Great Lake Enterprises LLC (d/b/a Eaverly) ("Eaverly", "we", "us", or "our") built Eaverly (the "App") to help homeowners maintain their homes. We designed it to collect as little personal data as possible. This policy explains what we collect, why, and the choices you have. It is a notice about our privacy practices, not a waiver of any privacy rights you may have under applicable law.

The short version

• Eaverly is local-first. Your home profile, tasks, logbook, expenses, contractors, and documents are stored on your device by default. You can use the core maintenance plan without creating an account.
• Sign-in is optional. If you want cloud backup, Home Share, or to attach an eligible founding-price offer to your account, ordinary customer accounts verify their email with a one-time code (OTP). Private synthetic accounts supplied to app-store reviewers use review-only credentials.
• Cloud backup is locked to you. When you're signed in, a copy of your plan is stored in our database, protected in transit and locked to your verified email — only your signed-in devices can restore it.
• We don't sell your data, and we don't show ads.

Information We Collect

Stored on your device by default

Selected data may be transmitted when you enable cloud backup, weather, or analytics, or when you choose to use an AI feature, as described below.

• Home profile: home type, approximate age, systems/appliances you track, country, city, province/state and postal/ZIP code (for regional cost references).
• Activity: tasks you complete, logbook notes, expenses, saved contractors, and any documents/photos you add.
• Clippings: saved links/videos, any shared caption or text sent from the share sheet, platform metadata such as title/creator/thumbnail when available, and where you file the clip in your home.
• App preferences: reminders, AI consent choice, and similar settings.

Information you provide to us

• Email address — if you join our mailing list during onboarding, or sign in for an account feature. Used to send a one-time login code, connect an eligible founding-price offer to the verified account, and (for the list) occasional product updates you can unsubscribe from.
• Name — optional, for personalization and the mailing list.
• Cloud backup contents — only if you sign in: the home-profile, activity, and Clippings data listed above, stored in an account-tied backup. Eligible document and receipt files are stored separately in private object storage so they can be restored with the backup.
• Founding-price eligibility — if you claim an eligible offer, we store your account identifier, offer, platform, eligibility source (for example, waitlist or public launch), and claim time. This is a price-eligibility record, not payment-card data and not proof of a purchase.

Information collected automatically

• Product analytics (optional): only if you choose to share usage, we use Amplitude to understand which features are used and improve the App. These pseudonymous events are tied to a random per-install identifier, not your name, email, home address, notes, photos, or files. We disable advertising identifiers and IP-derived location in our analytics configuration. You can withdraw this choice anytime in Settings → Privacy & Data.
• Privacy-filtered diagnostics: we use Sentry to receive crash, error, and app-hang reports. Reports may include the App version and build, OS version, device model, the App screen involved, and technical stack information. We configure these reports to exclude names, email addresses, home details, questions, links, files, location, user-entered text, screenshots, and network request contents.
• Location (optional): if you enable weather alerts, the App reads your approximate device location and sends coarse coordinates to the U.S. National Weather Service (weather.gov) for U.S. homes or Environment and Climate Change Canada (api.weather.gc.ca) for Canadian homes to fetch a nearby forecast. The forecast and coordinates are cached on your device only — they are never stored on Eaverly's servers. If you decline location permission, weather alerts simply stay off.

We do not store device-derived coordinates on Eaverly servers. Your country, city, province/state and postal/ZIP code are information you enter; if cloud backup is enabled, it is stored as part of the account-tied home profile. Device location is used only for the optional weather alerts described above.

How We Use Information

• Generate your personalized maintenance schedule and reminders.
• Provide regional cost estimates and (if enabled) weather-related alerts.
• Power the optional AI features described below.
• Keep your cloud backup safe and restore it to a new device when you sign in.
• Verify and preserve a founding-price offer that you choose to claim.
• Improve the App (pseudonymous product analytics) and respond to support requests.

AI Features (Ask Beverly, Quote Check, Data-Plate Photos, Clippings)

These features are optional and ask for your consent before first use.

• When you use them, we send the relevant input — your question, the quote you're checking, the appliance photo, or the link/text from a saved clip — to our AI provider, Anthropic, to generate a response. Ask Beverly, Quote Check, and data-plate photos may also include a summary of your home context when that is needed for the answer.
• For Clippings, Eaverly saves the original link first. If Beverly reads the clip, the backend may fetch public page metadata such as title, creator, and thumbnail and send the link/shared text to Anthropic so the clip can be checked and filed. We do not download TikTok, Instagram, or other social videos.
• We send only what's needed for a useful answer. We do not send your full contact details to the AI as part of the prompt.
• AI responses are general guidance, not professional advice, and can be wrong — verify anything safety- or money-critical with a licensed professional.
• Your AI chat history is stored only on your device. Saved clips are stored on your device and, if you enable cloud backup, copied into your account-tied backup; they are not kept as a separate server-side activity history. We keep minimal server-side usage counts for rate limiting and abuse prevention.
• Per Anthropic's commercial API terms, inputs sent through the API are not used to train their models.

Data Storage and Security

• On-device: the source of truth for your data is local storage on your phone.
• Cloud backup (if you sign in): stored with our database and private-file provider, Supabase (United States). Access to the backup record is protected by row-level security locked to the verified email on the record, and private attachment files use account- or household-scoped storage paths. The public app key by itself cannot read or write your backup.
• Founding-price eligibility (if claimed): stored in Supabase and tied to your verified account identifier. The App cannot create or change eligibility directly; our server checks the offer window and any qualifying waitlist record before saving it.
• In transit: all network traffic uses TLS encryption.
• Authentication: ordinary customer accounts use email one-time codes (OTP). Private synthetic app-review accounts use review-only credentials.
• AI keys: our AI provider key is held server-side only and never ships in the app.

Shared Homes

If you use Home Share, the people you invite to a shared home can see and update the shared home profile, schedule state, logbook history, expenses, and system events for that home. Clippings remain device-local for now and are not copied into the shared home record. You can leave a shared home from the App, and the home owner can remove another member's access. When membership ends, the shared record remains with the home; if you had a personal home before joining, Eaverly can restore it as described in the App.

Data Retention and Deletion

• Local data stays on your device until you delete it or uninstall the App.
• You can delete account data in-app: Settings → Privacy & data → "Delete my account & data." This removes local data from the phone and, if you're signed in, your cloud backup, founding-price eligibility record, and verified account on our servers. Mailing-list subscriptions are managed separately through the unsubscribe link in every marketing email or by contacting support.
• You may also email support@eaverly.app to request deletion; we will process it within 30 days.
• Pseudonymous analytics data may be retained to understand long-term trends.
• AI usage counters and privacy-filtered diagnostic events are retained only as reasonably needed for rate limiting, abuse prevention, reliability, security, and trend analysis, subject to provider retention settings and legal requirements. We delete or de-identify this information when it is no longer reasonably needed for those purposes.

Data Sharing

We do not sell, rent, or trade your personal information. We share data only with service providers that help operate the App, and only as needed:

• Supabase — database, authentication, and serverless functions.
• Anthropic — AI processing for the optional AI features.
• Amplitude — pseudonymous product analytics (optional).
• Sentry — privacy-filtered crash, error, and app-hang diagnostics.
• U.S. National Weather Service (weather.gov) — receives approximate coordinates to return your local forecast when weather alerts are enabled.
• Environment and Climate Change Canada (api.weather.gc.ca) — receives coarse coordinates to return a nearby forecast for Canadian homes. Weather data source: Environment and Climate Change Canada, under its data-server licence.
• Apple / Google — app distribution. For optional subscriptions, the app store through which you subscribed processes the payment as the merchant of record — we never see or store your card or bank details.
• RevenueCat — if optional subscriptions become available in a future version, subscription management may validate app-store purchase receipts and track subscription status. No purchase is offered in this release.

We require service providers that process personal information for Eaverly to protect it consistently with this policy and applicable law, and we do not authorize them to use it for unrelated purposes.

We may also disclose information if required by law, to protect rights or safety, or in connection with a merger or acquisition (you'll be notified).

Your Choices

• Use the core maintenance plan without an account.
• Turn cloud backup on or off at any time (sign in / sign out).
• Decline or reset AI consent in Settings → Privacy & data.
• Turn pseudonymous product analytics on or off in Settings → Privacy & Data.
• Manage notifications in your device settings.
• Unsubscribe from emails via the link in any message.

Our Website (eaverly.app)

If you choose Allow analytics, this website loads Google Analytics 4 (Google LLC) for pseudonymous usage statistics, which may set analytics cookies in your browser. Google Analytics does not load if you decline or have not made a choice. If you join the waitlist, your email (and optional name/city) is stored in our database and with our email provider, Kit (Kit Inc., formerly ConvertKit), to send you updates you can unsubscribe from. This section applies to the website only — the App does not use Google Analytics or cookies.

Children's Privacy

The App is intended for adult homeowners and is not directed to children under 13. We do not knowingly collect personal information from children under 13.

California (CCPA) and EEA/UK (GDPR)

We do not sell personal information. Depending on where you live, you may have rights to access, correct, delete, or port your data, and to object to or restrict certain processing. To exercise these rights, contact support@eaverly.app. For EEA/UK users, our legal bases are consent (optional features), performance of a contract (providing the service you requested), legitimate interests (improving and securing the App), and legal obligation.

Canadian Privacy Rights

If you are in Canada, subject to applicable law, you may ask what personal information we hold about you and how it has been used or disclosed, request access or correction, request deletion, withdraw consent for optional processing, and challenge our compliance. Withdrawing consent may prevent the related optional feature from working. We may retain information when required or permitted by law. Contact our Privacy Officer at support@eaverly.app to make a request or complaint. Canadian data may be processed in the United States by the providers identified above and may be subject to lawful access there.

International Transfers

If you use the App outside the United States, your information may be processed in the United States.

Changes to This Policy

We may update this policy. We'll post the new version in the App, update the date above, and for material changes provide additional notice.

Contact

Great Lake Enterprises LLC (d/b/a Eaverly)
Email: support@eaverly.app
Web: eaverly.app